Customer Service Officer | Bonds, Champion & Sheridan | Melbourne - Inner (VIC)
Customer Service Officer | Bonds, Champion & Sheridan
Melbourne - Inner
Calling all customer service heroes … we're recruiting in our Online team and we need someone who shares our passion for providing seriously awesome customer service. If you love customer service, this is THE GIG.
We're famous for our iconic and comfy products – who isn't decked out in a pair of Bonds trackies or Champion sweats while they're working from home at the moment? – and proud of the top-notch customer service we provide to each and every one of our amazing, loyal customers. Our Customer Service Officers support our Bonds, Champion, Berlei and Sheridan e-commerce sites and manage all enquiries coming in via phone, email and live chat. Even more so in the current environment, this team are central in ensuring we continue to support our customers, and efficiently problem solve any issue that comes their way.
We only hire people who share the same values and standards that we hold ourselves to. We haven't got where we have without channeling them into the work we do, living and breathing them everyday. It can get quite demanding, and we need a genuine team-player who will flex and adapt where required. When call volumes peak, and the inbox is bursting, we need you to stay cool, get your head down and support your team mates through it. You're rewarded with a caring and encouraging team and working environment, a great base salary, awesome perks and genuine career development opportunities.
What experience/skills do I have?
What's in it for me?
Who are we?
Hanes Brands Australasia is home to some of Australia's most iconic brands, and we are proud to be part the US powerhouse Hanes Brands Inc, one of the world's largest manufacturer and marketer of basic apparel brands.
We have 18 brands in our HBA portfolio, including Bonds, Champion, Berlei, Jockey, Sheridan and Bras N Things, and a number of offices across Australia and New Zealand. Our Head Office is in Kew, Melbourne; we have multiple sites in Sydney, offices in Auckland and factories in China. We're a household name delivering beautiful comfy products that Aussies just love. And with six hugely successful e-commerce sites, an extensive and rapidly growing store network, amazing and well-established wholesale partnerships and a growing international presence, the future is looking bright!
Cultivating a diverse and inclusive workplace …
Here at HanesBrands Australasia, we are proud to be an equal opportunity workplace cultivating a diverse, inclusive and vibrant work environment. We encourage our employees to bring their true selves to work and support them to reach their full potential both personally and professionally. We have a culture of high performance in our workplace and celebrate the diversity of our employees who contribute to the success of our organisation. Therefore, we warmly welcome all people to apply to work with us.
Express your interest by selecting APPLY NOW and upload your CV.